The Department of Veterans Affairs now provides eligible veterans with no-cost acupuncture treatments for a variety of conditions, including pain, PTSD, anxiety, and insomnia. Here’s what you need to know.
1. Call the VA at 1-866-606-8198 to confirm your eligibility and schedule an appointment.
Within 3-5 business days, TriWest should call you to set up an appointment. Tell them you would like to go to AcuMedGroup Wellness Center. Within another 3-5 business days, they will call you again to confirm your appointment with us.
2. TriWest will then send AcuMedGroup approval for a certain number of treatments for a given period of time. We’ll then call you to confirm your appointment.
3. In 2017, more than 47,000 veterans were authorized to receive acupuncture care outside VA medical centers.
4. Acupuncture has become a leading pain treatment for veterans after a government study revealed that 33 percent of veterans used opioids, a rate that was much higher than in the general public.
The process can be daunting. But don’t worry, AcuMedGroup applying for acupuncture treatment through the VA. Just call our clinic at 407-624-5258 and talk to one of our Patient Care Coordinators. We’re happy to help get you on the road to wellness.
Frequently Asked Questions: Veterans (no-cost VA tips)
What does no-cost mean for VA acupuncture?
When you are authorized for acupuncture through VA Community Care, the VA pays AcuMedGroup directly for your treatment. You pay nothing out-of-pocket — no copay, no deductible. This is true for all VA-authorized acupuncture treatment at AcuMedGroup Wellness Center in Kissimmee.
How long does it take to get VA approval for acupuncture?
Once you request a referral from your VA primary care provider, authorization typically takes 2 to 4 weeks. The AcuMedGroup team in Kissimmee can guide you through what to ask for and how to follow up if there are delays.
Can I use my regular insurance and VA Community Care?
If you have regular insurance in addition to VA benefits, VA Community Care is typically primary for service-connected conditions. AcuMedGroup helps verify coverage and bills correctly so you do not get stuck with surprise charges.
Does AcuMedGroup serve veterans outside Kissimmee?
Yes. We serve veterans throughout the Orlando area, Lake Nona, Saint Cloud, Celebration, and Central Florida. Many veterans drive 30 to 45 minutes to AcuMedGroup because of our experience with VA Community Care and Dr. Cecilia Rusnak’s specialty in veteran care.
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